Shipping policy
Raglan Surf Emporium maintains full ownership of the products until full payment has been obtained
All NZ packages are sent via Courier Post from our store in Raglan. Your order will be sent within 2 working days after it has been placed excluding weekends and holidays.
Deliveries are Monday to Friday only.
Orders under $200 will be shipped tracked no signature required if you would like your parcel left in a particular spot please click on the link in your shipping confirmation which will take you to the NZ post website to leave instructions. We are not responsible for any items stolen after delivery has been made by NZ post.
All orders over $200 will be shipped tracked signature required ..if you wish for your parcel to be left without signature please click on your tracking number in your shipping confirmation and this will take you to NZ post to request your parcel to be left.
Packages are delivered by courier post (actual transit time may be up to 7 days from shipment) A shipping confirmation with tracking information will be sent when your order is dispatched.
You can have your package delivered to your work address if this is more convenient for you. This should just be included as Delivery Address. Please note that it is not possible to make a delivery to a PO box.
SHIPPING RATES
New Zealand
A flat shipping rate of $8 added to any order under $100
Free over $100
No Extra charge for Rural delivery